Terms of service
Last updated: July 18, 2026
Overview
This website is operated by Shaanxi Hengzhen Auto Accessories Co., Ltd., trading as XYD Cover. Throughout these Terms of Service, the terms ‘we’, ‘us’, and ‘our’ refer to XYD Cover. By visiting our website or purchasing from us, you agree to these Terms of Service and the policies linked on this website.
These Terms apply to all visitors, customers, and users of the website. If you do not agree to them, do not use the website or place an order. Nothing in these Terms limits consumer rights that cannot legally be excluded.
Online store terms
You must be legally capable of entering into a binding contract in your place of residence. You may not use our products or services for unlawful purposes or violate applicable laws while using the website.
Products and custom fitment
Many XYD Cover products are made or selected for a specific vehicle. You are responsible for providing complete and accurate vehicle information, including year, make, model, trim, body style, seat configuration, and left-hand or right-hand drive when requested. We may contact you for photographs or additional details before production.
Product colors and materials can appear slightly different because of lighting, display settings, and normal manufacturing variation. We make reasonable efforts to describe products accurately, but measurements and images are provided as practical guides.
Where a product is custom-made, production may begin after fitment information is confirmed. Cancellation and return eligibility for custom products is governed by our Refund Policy.
Orders
An order confirmation acknowledges that we received your order; it does not guarantee acceptance. We may refuse or cancel an order for reasons including unavailable materials, suspected fraud, pricing or description errors, shipping restrictions, or incomplete fitment information. If we cancel an order after payment, we will refund the affected amount to the original payment method.
You agree to provide current and accurate billing, shipping, contact, and vehicle information. Please review all order details before submitting payment.
Prices and payment
Prices are shown in the currency displayed at checkout. Applicable taxes, shipping charges, duties, or other fees will be shown when available or remain the customer’s responsibility where required by law. We may change prices and promotions without notice, but changes do not affect orders already accepted.
Payment is processed by Shopify and the payment providers offered at checkout. We do not directly store complete payment-card details.
Production, shipping, returns, and refunds
Estimated production and delivery times are estimates and can be affected by fitment confirmation, carrier delays, customs, weather, or other events outside our reasonable control. Current shipping information is available in our Shipping Policy.
Returns, exchanges, cancellations, and refunds are governed by our Refund Policy. Please review that policy before ordering a custom-fit product.
Accuracy of information
We may correct typographical errors, inaccuracies, or omissions and may update product information when necessary. If a correction materially affects an order already placed, we will contact you when reasonably possible.
Third-party services and links
The website may contain third-party tools, payment services, carrier links, or other external websites. These services are provided by their respective operators and may be subject to separate terms and privacy policies. We are not responsible for third-party websites or services outside our control.
User content and communications
If you submit reviews, photographs, feedback, or other content, you confirm that you have the right to provide it and that it does not violate another person’s rights or applicable law. You remain responsible for your content. We may remove unlawful, misleading, abusive, or infringing content.
Prohibited uses
You may not use the website to commit unlawful acts, infringe intellectual-property rights, transmit malicious code, collect personal information without authorization, interfere with website security, submit false information, or attempt to gain unauthorized access to systems or accounts.
Privacy
Our collection and use of personal information is described in our Privacy Policy.
Disclaimer and limitation of liability
To the maximum extent permitted by applicable law, the website and services are provided on an ‘as available’ basis. We do not exclude warranties, guarantees, or remedies that cannot legally be excluded.
To the maximum extent permitted by applicable law, XYD Cover is not liable for indirect, incidental, special, or consequential losses arising from use of the website or products. Where liability cannot be excluded, our liability will be limited to the amount paid for the product or service giving rise to the claim, except where applicable law requires otherwise.
Indemnification
To the extent permitted by law, you agree to indemnify XYD Cover against third-party claims resulting from your unlawful use of the website, violation of these Terms, or infringement of another person’s rights.
Severability
If any provision of these Terms is held to be unlawful or unenforceable, that provision will be enforced to the maximum extent permitted and the remaining provisions will remain effective.
Termination
We may suspend or terminate access to the website if these Terms are materially violated. Obligations and liabilities incurred before termination will survive where appropriate.
Entire agreement
These Terms, together with the policies posted on the website, form the agreement between you and XYD Cover regarding use of the website and purchases from us.
Changes to these terms
We may update these Terms by posting a revised version on this page. Changes apply from the stated effective date. Continued use of the website after an update constitutes acceptance where permitted by law.
Applicable law
These Terms are governed by the laws applicable to our registered place of business, subject to any mandatory consumer protections that apply where you live.
Contact
Questions about these Terms can be sent to support@xydcover.com or Shaanxi Hengzhen Auto Accessories Co., Ltd., Room 21102, Building 7, Vanke City Runyuan, Chang’an District, Xi’an, Shaanxi Province 710000, China.